Shipping policy
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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You will receive an email confirmation once your order has been shipped.
Shipping Rates & Delivery Times
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Domestic Shipping (Within Lagos): 2–7 business days (depending on location).
- Local Shipping (Within Nigeria): 2–7 business days (depending on location).
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International Shipping: Delivery times vary (typically 7–21 business days). Customs and import duties may apply.
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Shipping costs are calculated at checkout and may vary by destination and product size/weight.
Tracking Your Order
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Once shipped, you will receive instructions via email.
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Tracking updates may take up to 24 hours to reflect.
Delays
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While we strive for timely delivery, unforeseen delays (e.g., weather, customs, courier issues) may occur. Viiergo is not responsible for delays outside our control.
Damaged or Lost Packages
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If your package arrives damaged, please contact us within 48 hours with photos of the item and packaging.
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For lost shipments, we will work with the courier to resolve the issue and provide a replacement or refund where applicable.
Contact Us
For questions about shipping, please reach out:
📧 info@viiergo.com